Mars UK

Previous statement on Vegetarian status - May 2007

At Mars UK we recently changed the source of some of the whey which is used in some of our chocolate products. We have received lots of feedback that this decision has made it difficult for some of you, especially those of you who are vegetarians, to continue to enjoy our products.

We made a mistake. We apologise.

The consumer is our boss. Therefore we listen to you and your feedback.

As a company we value openness, honesty and diversity and we believe that anybody should be able to choose freely from our range of chocolate brands.

But being sorry isn’t enough. Therefore we commit to you today, that we at Mars UK will ensure that a selection of your favourite brands – Mars bars, Snickers bars, Galaxy and Maltesers, will be suitable for vegetarians in the near future. To this effect we are starting to change our manufacturing process today.

We will keep you informed of our progress against this commitment through regular updates on this website.

Please accept our apology and keep talking to us, via

• our careline - 0845 0450042
• our simple freepost address – Freepost, Masterfoods, Consumer Care
• our website - www.masterfoodsconsumercare.co.uk
• our email address – fionadawson@mars.co.uk